Colonial Marble and Granite

The reviews reflect a divide in customer experiences for this countertop supplier. Many customers praise helpful sales staff, a wide selection of materials including granite, quartz, quartzite, and various tiles, and commend customer service for being prompt and friendly. Positive feedback also highlights the quality of the countertops themselves and the professionalism of the installers in numerous cases, with products receiving compliments. However, several reviews detail significant problems, primarily revolving around installation issues, such as defective products arriving, incomplete jobs due to absent installers, delays caused by material shortages or billing errors, communication failures, unprofessional installers, and billing discrepancies (such as overcharging). There is mention of a potential warranty issue, but no detailed specifics are provided in the reviews.