Milwaukee Quartz Countertops & Granite
5349 N 66th St, Milwaukee, WI 53218, USA
Granite Factory - QUARTZ, GRANITE Reviews
Customer reviews for Granite Factory are predominantly positive, focusing on the helpfulness and efficiency of the staff, particularly Erick, the quality of granite countertops and installations, competitive pricing, and smooth processes from selection/design through measurement and relatively quick installation (typically 2-10 days for measurements, 1-8 weeks for installation, or 3 weeks for processing). Most positive reviews mention granite, with one mentioning quartz. Mentions of professional service contrast with one negative review highlighting unprofessional behavior and scheduling issues. No specific installation warranty or explicit product care tips are mentioned across the reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite
How is the quality rated?
Excellent
What is the typical response time?
From quick scheduling (within a day) to processing/installation within 3 weeks; individual jobs completed within 2-2.5 weeks.
What are common complaints?
The scheduling/location experience received a universally positive review; no significant commonly repeated negative complaint is widely present aside from needing rescheduling (mentioned by one reviewer) which seems tied to their one-star rating.,One-star review: Needed rescheduling and felt 'O.K.' about quality/price, but overall process was manageable
What warranties are offered?
No specific details regarding warranties or guarantees for materials or installation are mentioned in the positive reviews. The negative review does not mention or question the existence of a warranty.
How is customer service rated?
Excellent
What about pricing?
Customers generally report competitive and fair pricing. Several reviews explicitly mention 'great', 'extremely reasonable', 'extremely fair', or 'great' value for money.
Any care tips mentioned?
One review mentions being directed to a 'heated warehouse' to view slabs, but no specific care instructions for countertops are explicitly provided in the reviewed comments.
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