House of Stone, Inc

(4.5)

40 reviews

House of Stone, Inc Reviews

Based on customer reviews, House of Stone generally receives positive feedback, with most customers praising the high quality of their countertops, meticulous installation, and excellent customer service. Potential customers can expect professional, prompt service, and durable products. A few customers noted concerns about higher pricing compared to competitors and mentioned minor issues like quote inaccuracies or longer wait times for specific services, but the core experience was typically positive.

Summarized by Grok

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🌳What countertop materials are commonly used?

Granite, quartz, others (stone in general)

⭐How is the quality rated?

Excellent

📋Service Response Time

Unknown (no specific delay mentioned across multiple reviews, though one mention of technician arrival for repair being delayed outside of a standard job)

📝What are common complaints?

Higher pricing compared to competitors, especially if choosing a local business delivery; inaccuracies in initial quotes or drawings from the sales team; very few installation delays were explicitly mentioned, though one project timeline was longer than expected due to material availability.

🛡️What warranties are offered?

Unknown (no specific mention of warranties or guarantees by customers)

👥How is customer service rated?

Excellent

💰What about pricing?

Higher pricing noted by some customers, often in comparison to competitors or mail-in/mail-order vendors, though overall value for service and quality was generally accepted.

🔧Any care tips mentioned?

Unknown (only one customer mentioned periodic sealing for natural stone)

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