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Hy Tech Tile, Inc.

(3.1)
55 reviews
+1 951-788-0550

Hy Tech Tile, Inc. Reviews

The reviews for the countertop supplier reflect mixed experiences. Potential customers praise the professional demeanor, helpful staff, and skilled installation in several cases, with some reporting prompt service and satisfaction with the final product. However, the reviews also include strong warnings about potential problems such as installation defects, billing errors, scheduling delays, material issues, counter-performance risks due to careless work practices, and notably, issues that arise in some contracts when the supplier is used through third-party channels like Home Depot or Lowe's. Overall, experiences appear to vary significantly between different transactions, installers, or perhaps customer service interactions. Recommended when customer service is reportedly positive, with warnings noted for transactions potentially affected by pricing or perceived errors.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Dekton,Granite

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Prompt callbacks mentioned (e.g., 'prompt call', 'called promptly'), specific timeline for installation quoted as less than a month in one instance. Vary by situation.

📝What are common complaints?

Installation defects (breakage, incorrect fit, incomplete work),Price concerns or buggy pricing from Lowe's/Depot associate confusion,Scheduling issues/delays (long initial wait, rescheduling due to third party actions),Customer service negativity reported in bad reviews,Potential damage to adjacent surfaces during fabrication (quoted dummy warning but misaction taken elsewhere in review),Counter-performance risk (in one review)

🛡️What warranties are offered?

Defect/-related replacements handled promptly in a positive review context,Free second trip discounts offered to encourage repeat business,Defect/-related replacements/makes were provided in a few reviews, though in negative contexts

👥How is customer service rated?

Unknown or Variable

💰What about pricing?

Good price noted in one general context (through Home Depot),Concerns expressed about point-of-sale confusion by a retailer associate,No clear indication of deceptive pricing

🔧Any care tips mentioned?

No specific care tips were mentioned in the reviews.

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