Kansas Granite Mart

(4)

79 reviews

Kansas Granite Mart Reviews

Reviews mention materials like granite, quartz, marble, laminate, quartzite, butcher block, and stainless steel being stocked or installed. The quality of countertops and installation, customer service, and response times are reported mixed, though many find the company reliable and reasonably priced. Common issues include delays, damaged materials, installation mistakes, and communication problems. Both high and low ratings for customer service and value for money appear. Complainants sometimes cite poor warranties or hidden charges covering flaws.

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🌳What countertop materials are commonly used?

granite,quartz,marble,laminate,quartzite,butcher block,stainless steel

⭐How is the quality rated?

Mixed

⏱️What is the typical response time?

Varies widely: reports range from delays and exceeding estimates to quick turnaround (as little as a week).

📝What are common complaints?

Damaged or defective materials upon delivery or installation.,Installation errors (e.g., not reaching ceiling, incorrect cuts leading to returns, missing shims).,Poor communication (unresponsive staff, schedule changes not communicated).,Repeated staff quitting mid-project.,Unprofessional behavior (e.g., unprofessional, deceptive practices).,Billing surprises (e.g., charges for correction issues, price changes after quote, hidden costs).,Issues with warranties not upheld or unclear terms.

🛡️What warranties are offered?

10-Year warranty,Lifetime warranty

👥How is customer service rated?

Mixed

💰What about pricing?

Prices are considered reasonable or affordable by some, but several reviews mention poor customer service or deceptive pricing that offsets perceived value.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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Kansas Granite Mart

Kansas Granite Mart Reviews

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