City Countertops
1133 Broadway, New York, NY 10010, USA
NYC Marble Care Reviews
Customer reviews for NYC Marble Care and NYC Stone Care highlight consistent positive experiences with high-quality workmanship and fair pricing. The majority of feedback praises prompt service, professional technicians, and excellent results across various restoration tasks including repair, refinishing, polishing, and resealing for stone surfaces like marble and granite. There are some isolated complaints about a single driver blocking traffic, fake reviews, and one instance of a damaged item during transport, but these do not represent the overall consensus given the overwhelming positive sentiment.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Marble,Stone
How is the quality rated?
Excellent
What is the typical response time?
Good
What are common complaints?
A single instance of a driver blocking traffic for an extended period,Waste of time due to fake reviews about the business's legitimacy
What warranties are offered?
None or not mentioned in the reviews
How is customer service rated?
Excellent
What about pricing?
Generally perceived as fair or good value for money, although one service was noted as meeting their daily minimum.
Any care tips mentioned?
Recommendations to use only cleaners recommended by NYC Marble Care or appropriate for the specific surface type (marble, stone),Instructions to avoid abrasive materials or tools when cleaning to prevent scratching,Advisory to consider periodic resealing (if applicable) to maintain protection and shine, especially for porous surfaces
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