Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
Premier Stone Counter Tops Reviews
Based on multiple customer reviews, Premier Stone is frequently praised for its professional service, high-quality countertops (often made from granite or stone), fast installation schedules, and competitive pricing. Positive feedback highlights excellent customer service and attention to detail in both product selection and installation. Some reviews mention a negative experience with installation damage and poor communication from one vendor employee, but these appear isolated. Most reviews indicate quick response times for scheduling and installation, and the company is typically commended for going above and beyond to resolve issues.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite is explicitly named multiple times in positive reviews and mentioned in the context of a mistaken bid compared to another company quoting multiple slabs. Stone is also frequently mentioned, including in the context of a granite window sill.
How is the quality rated?
Excellent
What is the typical response time?
Most reviews mention fast response times for scheduling appointments and installation (e.g., 'fast to schedule', 'fast to install', 'promised job to be done within 2 weeks or faster which is ...').
What are common complaints?
In a single review, there are complaints about poor communication and inadequate explanation to the customer during an installation where plumbing damage occurred (even though the plumbing was old), with the customer receiving no apology.
What warranties are offered?
"Stand behind their work" and warranties or guarantees (such as for the installation) are mentioned in the context of the company's reliability and going above and beyond to resolve issues.
How is customer service rated?
Good
What about pricing?
"Lowest by at least $2500" mentions a bid comparison showing significantly lower pricing than other vendors. Customers generally mention "good price" or "price was good", suggesting good value for money.
Any care tips mentioned?
No care or maintenance tips for countertops are mentioned or recommended in any of the reviews.
Other Countertop Providers in Oklahoma City
GRECIAN MARBLE & GRANITE
919 NW 74th St, Oklahoma City, OK 73116, USA
Metro Granite
151 E Memorial Rd, Oklahoma City, OK 73114, USA
Global Granite & Cabinetry
120 N Rockwell Ave suit E 104, Oklahoma City, OK 73127, USA
Stratus Surfaces - Oklahoma City
8901 N I- 35 Service Rd Suite C, Oklahoma City, OK 73131, USA
Castle Rock Countertop
7416 Broadway Ext Suite A, Oklahoma City, OK 73116, USA