City Countertops
1133 Broadway, New York, NY 10010, USA
Statewide Stone Care Reviews
Customer reviews indicate that Statewide Stone Care and related businesses provide comprehensive stone and marble care services, including cleaning, deep cleaning, repairing cracks or scratches, re-grouting, sealing surfaces, and applying protective treatments like AntiEtch. Common services address countertops, floors, and fixtures made from materials such as marble, slate, granite, and bluestone. Potential customers can expect high-quality work with professional and timely service, often accompanied by additional care tips for maintenance. Feedback highlights positive experiences with various surface restorations and handling of issues from past mishaps, but no specific pricing or common complaints dominating the reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
marble,slate,granite,bluestone
How is the quality rated?
Excellent
What is the typical response time?
Unknown
What are common complaints?
No significant or recurring types of complaints were highlighted in the reviews. Reviews focused primarily on positive experiences, with minor issues like a small bubble after sanding being addressed by the business's prompt response and fixing capabilities. However, some negative events (e.g., scratches from a subcontractor) were mentioned as problems that were resolved rather than complaints against the main service provider.
What warranties are offered?
AntiEtch treatment mentioned as part of services, potentially with implied guarantees; Lumacor application noted for protection but no specifics; no explicit warranties provided in reviews
How is customer service rated?
Excellent
What about pricing?
One review indicated that a quote was half the price of another competitor, suggesting good value for money, but no detailed pricing feedback or comparisons are provided in the reviews.
Any care tips mentioned?
Appropriate cleaning products should be used to avoid damage, such as avoiding scratching or etching; regular sealing of surfaces, especially marble, is recommended; use of protective coverings or wraps during service calls, as seen for dining room protection
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