Midwest Supply Store
810 W 2500 S, South Salt Lake, UT 84119, USA
Stone Depot Reviews
Customer reviews for Stone Depot span a wide range of experiences. Many patrons report high satisfaction with installation quality, staff friendliness, project efficiency in sourcing materials and scheduling, and competitive pricing. Contemporary materials such as quartz and granite are frequently favored. Some customers praise superior craftsmanship, comprehensive communication, and the final aesthetic appeal of the countertops. However, a significant minority express frustration with instances of delayed responses, installation time issues, unprofessional conduct, potential material defects, inadequate warranties, and instances where work required correction or re-doing, sometimes implying rushed or subpar completion. Some positive reviews mention collaborating with Stone Depot on multiple projects.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Granite,Marble
How is the quality rated?
Positive (based on majority)
What is the typical response time?
Excellent customer responsiveness (especially communication from staff like John and Betty) is frequently mentioned. Typical installation time frames (e.g., 1 week) are reported, but some reviews mention delays or encounters suggesting unresponsiveness in specific cases.
What are common complaints?
Delays or slow responses (requesting immediate attention or specific installation durations not always met),Installation errors or defects (glue dripping, material damage, items scratched),Unprofessionalism (repeated poor experiences, rudeness, difficulty coordinating with staff),Issues with contracts or warranty coverage (implied absence of adequate guarantees),Overstated scheduling efficiency (some experiences indicate shortcomings)
What warranties are offered?
Implied mention of warranties by other professionals but not explicitly detailed by Stone Depot representatives,Mention of comparable warranties by staff (e.g., Betty mentioning proximity to others' certifications)
How is customer service rated?
Very Positive (with many compliments on responsiveness and friendliness of staff)
What about pricing?
Highly competitive and often considered fair or good value for money by reviewers who compared quotes.
Any care tips mentioned?
No specific maintenance instructions were explicitly provided in the majority of the reviews.
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