The Stone Collection - Salt Lake City

(4.4)
16 reviews

The Stone Collection - Salt Lake City Reviews

Customer reviews for The Stone Collection highlight its reputation for professional service and high-quality installations, often with positive feedback on customer service and selection of materials. Many reviews praise the large inventory and helpful staff, although some mention challenges securing quotes. One customer reported a poor experience leading to significant cost overruns. The business is noted not to sell to the public, directing customers to fabricators instead. The selection appears extensive, covering various budgets and styles but some reviews suggest unease when nailing down pricing details. Feedback spans from highly positive to poor experiences, generally covering installation quality if materials are sourced elsewhere.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite, quartz, quartzite, Parana White Honed Dolomite, slabs.

How is the quality rated?

Good

⏱️What is the typical response time?

Generally prompt, though one customer stated they were "waiting on specific pricing" for a time.

📝What are common complaints?

Confusion or complexity with pricing, especially the need to engage through a fabricator; one extreme case of poor service leading to financial loss.

🛡️What warranties are offered?

Not explicitly mentioned.

👥How is customer service rated?

Good

💰What about pricing?

Mixed feedback; some find prices expensive but value them due to perceived quality, others express difficulty in obtaining clear pricing.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned.

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