Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
TNL's Custom Tile & Marble Reviews
Customer reviews consistently highlight positive experiences with this countertop supplier. Foundational strengths include excellent installation quality, friendly and helpful service staff, and generally quick processing times, even for complex projects involving multiple materials like marble and granite. Customers appreciate the expertise in material selection guidance and express strong likelihood to recommend the service to others. However, two negative experiences were noted: one regarding a significant price increase after initial quotes in a specific situation, and another about minor installation damage that was rectified.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite,Marble,Stone
How is the quality rated?
Excellent
What is the typical response time?
Prompt - Customers mention rapid templating ('next day'), efficient communication through non-standard hours, and completed installations often within short timeframes.
What are common complaints?
Doubts about honesty leading to price increase,Minor damage during installation (e.g., surface dings or imperfections, though often addressed afterwards)
What warranties are offered?
Unknown
How is customer service rated?
Good
What about pricing?
Most feedback indicates fair to excellent pricing. One issue specifically highlights concerns about a significant and unexpected price increase.
Any care tips mentioned?
Unknown
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