All Natural Stone

(4.7)
102 reviews

All Natural Stone Reviews

Customer reviews indicate a preference for natural stone materials like marble and quartzite, with quartz appearing twice and porcelain once. Import Tile and affiliated stores offer helpful, knowledgeable staff, good value for money, quick communication, and pre-selection options for tile purchases. Reviews mention access to Italian tiles and decorative bars at discount. Customer service is praised in most reviews, while one Berkeley location is specifically mentioned as having poor service and another instance of rude service. Rudeness or lack of service awareness appears occasionally, contrasting sharply with overall positive experiences. Reviews mention a good need not buying specific quantities due to needs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

marble,quartzite,quartz,porcelain,Italian bars

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally Good (proactive communication mentioned, but discouraging for rush orders from one review)

📝What are common complaints?

Rudeness or dismissive service (specifically mentioned at Berkeley location and in one instance),Lack of service awareness or acknowledgment in some cases

🛡️What warranties are offered?

None explicitly discussed in the reviews regarding specific warranties offered by the company beyond general mention of 'backed by manufacturer'

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, mentioning good deals and bargain prices for often-discontinued or select items

🔧Any care tips mentioned?

None provided in the reviews

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