PA Home Supply
2035 Washington Ave, Philadelphia, PA 19146, USA
Blue Galaxy Marble & Granite Reviews
Customer reviews for this countertop supplier highlight a range of experiences, primarily focused on installation quality, customer service, and pricing. Many reviews (e.g., 'Blue Galaxy Marble and Granite' with Brooke) praise the beauty, workmanship, and smooth installation process of quartz and granite countertops, alongside positive customer service and competitive pricing. Conversely, cautionary reviews implicate issues such as price hikes, demanding deposits, delayed communication, unprofessional service, fabrication errors, and perceived lack of warranties, with one instance mentioning litigation. Good installation, quick turnarounds, and professional staff are recurring positive themes, while negative ratings for service and quality appear in specific cases, underscoring potential risks for some customers.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Granite,Marble
How is the quality rated?
Good
What is the typical response time?
It varies significantly: reviews mention great turnarounds (e.g., 'turn around is great'), but also serious issues with lack of response for months.
What are common complaints?
High or unexpected price increases,Demanding deposits (e.g., $3500 asked),Poor installation quality (unbalanced countertops, sink falling off),Slow or unresponsive customer service,Sell-by reputation (e.g., allegedly thieves)
What warranties are offered?
No specific warranty or guarantee information was mentioned in most reviews, despite multiple warnings about poor workmanship without recourse.
How is customer service rated?
Good
What about pricing?
Feedback is mixed: many reviews describe competitive and reasonable pricing, while cautionary reviews highlight instances of perceived overpricing, unexpected increases (e.g., $400 price jumps), and demanding deposit policies.
Any care tips mentioned?
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AG Custom Countertops
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