Denver Countertop Designs

(4.8)
284 reviews
+1 888-776-9323

Denver Countertop Designs Reviews

Reviews for DCD/Northeast Denver Counter Top Designs highlight generally positive experiences with their customer service, selection of materials including quartz and granite, and installation work. Most positive reviews praise efficiency, friendliness, project management, and the quality of the countertops and installation. A few reviews express frustration with delays, communication issues during certain phases, problems with specific staff members, or poor workmanship observed in isolated cases. The business appears staffed by an 'owner' (Ernesto/Kelly/Janeth) who is frequently mentioned in positive contexts but also associated with negative feedback in some reviews. Prices are competitive but value for money is perceived differently across customer experiences. Installation processes are usually described as efficient.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble,Laminate,Solid Surface,Remnants

⭐How is the quality rated?

Excellent (with some uncertainty noted in reviews)

⏱️What is the typical response time?

Typically quick (same-day emergency response noted) but delays in pricing/communication also observed

📝What are common complaints?

Delayed pricing updates,Poor communication on install/communication timeline,Issues or negative experiences associated with a specific individual (Ernesto, Kelly),Poor craftsmanship reported in isolated reviews

🛡️What warranties are offered?

Warranties are implied by positive reviews focusing on excellent craftsmanship, though no specific details are provided in the texts. Product defects or workmanship guarantees or similar assurances are mentioned in some reviews without explicit mention of a standard warranty term or policy.

👥How is customer service rated?

Good (with a very mixed view between fundamentally positive experiences and clearly negative ones from some customers)

💰What about pricing?

Customers perceive pricing as competitive or the overall value as good/better, but cost is also noted as higher in some reviews (premium choices). Efficiency/speed can also contribute positively to perceived value.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

Other Countertop Providers in Denver

Granite Direct

Granite Direct

(4.8)

730 S Jason St #30, Denver, CO 80223, USA