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Empire Marble & Granite

(5)
190 reviews
+1 347-498-1440

Empire Marble & Granite Reviews

Customer reviews for Empire Marble & Granite frequently praise aspects of the business. The positive remarks often highlight the service provided by staff members, particularly Jimmy and Fabiola, and the support given during the design and installation phases. Customers expressed satisfaction with the selections available, including marble and granite, and reported positive experiences with customer service, the quality of the countertops and installations, the knowledge displayed by the team, and overall value for money.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers mention receiving quotes and appointments swiftly, with some instances of prompt service ('responded the quickest'), delivery being 'quick', and rapid turnaround times ('within 6 days', countertops ready 'in a couple of days').

📝What are common complaints?

None regarding installation quality or product selection. Customer concerns appear limited. When considering value, one customer notes "fair priced", suggesting price is acceptable but not necessarily below-market.

🛡️What warranties are offered?

None specifically mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers noted the pricing as "really affordable", "fair priced", and described the value as "good of a deal" and "value for money"

🔧Any care tips mentioned?

In one instance, customers consulted with the business weeks later regarding cleaning guidance for the countertops.

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