Gemini International Marble and Granite

(4.9)

385 reviews

Gemini International Marble and Granite Reviews

Customer reviews primarily focus on the experience with an individual named Chris from Gemini International Marble and Granite. The company is highly recommended for quality installation, excellent customer service, and competitive pricing, particularly for high-end materials like granite. Reviews mention services spanning kitchen and bathroom countertops across residential and rental properties, with offerings including granite, quartz, and quartzite. Timelines vary, but rapid service and prompt issue resolution are commended. While specific warranty details are not consistently mentioned in all reviews, mention of at least five years is noted.

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🌳What countertop materials are commonly used?

Granite is frequently mentioned, often associated with previous experiences (like rental properties) or general expertise. Quartz is cited by multiple reviewers, including an instance where a large piece was installed without a seam. Quartzite is mentioned more recently.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies, but reviews highlight that Gemini was often quicker to schedule an installation than competitors (reaching out when others offered 6+ weeks). Some reviews mention a typical range (not quoted) or no specific waiting time, but several indicate completion within days or a short period.

📝What are common complaints?

Very few, if any, complaints are explicitly mentioned. Most reviews are purely positive, praising the workmanship, materials, customer service, speed, and overall experience.

🛡️What warranties are offered?

One reviewer mentions having purchased sinks separately and indicates that a previous countertop installation was handled "flawlessly" without specific warranty value-added, but the duration (five years) is noted. Standard warranties are likely in place but not systematically detailed in all reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Qualified as "fair" overall according to one review. Concerns about the high cost of premium materials like granite and quartz are mentioned but do not detract from the perceived value.

🔧Any care tips mentioned?

No maintenance or care tips were mentioned in the provided reviews.

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