Kansas Granite Mart

(4)

79 reviews

Kansas Granite Mart Reviews

Customer reviews for Kansas Granite Mart are mixed. Potential customers should consider feedback about installation errors like cabinet gaps and damaged materials, as well as confusion around warranties and higher-than-average response times for service calls. Positive reviews highlight excellent workmanship, prompt service, quality materials like granite and slate, reasonable pricing relative to big-box stores, and good customer service from specific employees.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,slate

⭐How is the quality rated?

Mixed

⏱️What is the typical response time?

Poor

📝What are common complaints?

Defective materials (e.g., damaged granite tops, wrong cabinet doors, defective cabinets, undersized hole),Installation errors (e.g., gaps, missing fastening, not shimmed),Billing issues (e.g., unexpected filler charges),Poor communication,Unprofessional employees,Long wait times

🛡️What warranties are offered?

No specific, consistently mentioned warranty details provided in reviews. Some positive reviews mention the company being responsive if errors occur and correcting them promptly, but formal warranties were not detailed.

👥How is customer service rated?

Mixed

💰What about pricing?

Some reviews describe the pricing as 'reasonably priced' or 'less than big box stores'.,Others mention being charged a lot, experiencing billing errors, unexpected filler charges, and confusion around changing prices.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

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