KB Surfaces

(3.9)
22 reviews
+1 401-727-6792

KB Surfaces Reviews

Customer reviews mention a mix of positive and negative experiences. Issues have been reported with installation quality, customer service (including pickup logistics), scheduling, product durability (like sink component failures and cracking), and lack of warranty information. Positive feedback highlights smooth processes, helpful service, positive showroom experiences, and value for selection and quality. There are unmentioned experiences serving as potential indicators.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

The most common materials mentioned or referenced are granite, marble, solid surface, stone, and possibly others (wood by KB Surfaces but no details provided).

⭐How is the quality rated?

Good - A mix of positive and negative feedback regarding product quality and installation issues is present.

⏱️What is the typical response time?

No information on average response time is provided in these reviews.

📝What are common complaints?

Quality issues during installation (e.g., proper cutting, sink fitting, seal failure, chipping/cracking), scheduling problems, handling of errors/returns (e.g., no warranty), and the need for customers to arrange installation/pickup.

🛡️What warranties are offered?

No details about specific warranties or guarantees for countertops or installation are provided in these reviews.

👥How is customer service rated?

Fair - A moderate range of experiences with service, including both positive interactions (helpful staff, efficient process) and negative interactions (handling of errors, pickup logistics).

💰What about pricing?

No information or feedback regarding pricing or perceived value for money is provided.

🔧Any care tips mentioned?

No specific advice on maintaining or caring for countertops is offered in these reviews.

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