Kitchen & Countertop Center of New England

(4.7)
596 reviews
+1 401-736-0001

Kitchen & Countertop Center of New England Reviews

Reviews indicate strong satisfaction with Kitchen & Countertop Center of New England for their countertop services. Customers frequently praise the professional and helpful staff, particularly highlighting the expertise and friendliness. Installation is generally described as good or excellent. A range of materials including granite, quartz, marble, white gray granite, soapstone, and Corian are offered and installed well. Product durability is noted. Some customers experienced minor scheduling delays with fabrication, though this is sometimes considered understandable. Good to Excellent grades are given for customer service, and services are typically completed in a timely manner once approved. Pricing is considered reasonable or representing good value. Care instructions are provided for specific materials like soapstone and marble.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

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⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

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📝What are common complaints?

Scheduling delays or slow response time to project schedule changes (acknowledged by management and considered acceptable),Minor fabrication/installation hiccups (e.g., alignment issues, waterfall end gap being too big)

🛡️What warranties are offered?

Some specific warranties (e.g., honed finish warranty, limited lifetime warranty mentioned in passing) and stone color guarantees are supported, though the comprehensive list isn't detailed.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally considered reasonable, fair, or representing good value for the services and quality.

🔧Any care tips mentioned?

Yes, care/tips for soapstone and marble are provided in-store.

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