MSI Portland

(4.4)
40 reviews
+1 503-454-1500

MSI Portland Reviews

MSI is a countertop supplier praised for its large inventory, wide selection of materials including quartz, granite, and marble (with some reference to flooring), and consistently friendly, knowledgeable, and helpful staff who assist customers in making decisions and offer samples. Potential customers highlight the showroom experience, variety, and service quality, noting that prices are provided in tiers rather than fixed amounts, which can aid decision-making but may complicate budgeting. Some concerns were raised about reliability, trust issues regarding product holds, and occasional limitations in material options.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble,Everlife LVT flooring,Arterra hardscape pavers

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

No information provided on response times for service calls.

📝What are common complaints?

Difficulty obtaining specific price points beyond tiers,Inconsistencies or issues with trusting slab holds or product reserves,Limited selection options for some specific products like Arterra hardscape pavers

🛡️What warranties are offered?

No specific warranties or guarantees for countertops or installation were mentioned.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers noted that prices are typically provided in tiers or for materials rather than specific slabs, which can make budgeting challenging but did not indicate overall dissatisfaction with the pricing structure given the value received.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the reviews.

Other Countertop Providers in Portland