MSI Seattle

(4.4)
161 reviews

MSI Seattle Reviews

Reviews for MSI highlight a positive customer experience for many potential clients, emphasizing their wide selection of materials including quartz, granite, marble, and tile, as well as knowledgeable and friendly staff who assist with selection and ordering. The showroom is consistently praised for being well-laid out and providing ample viewing options, with sample provision being a common positive feature. Multiple reviewers express satisfaction with the quality, service, and helpful nature of the staff (e.g., Braeden, Katie, Catherine), recommending MSI for various projects like countertops, floor materials, and bathroom remodeling. Some potential buyers also note the facility's size and the supportive staff attitude. However, one review presents a notably negative experience, describing indifferent service, lack of price information, and an abrasive interaction with staff, suggesting the business may have a variable customer service record.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,porcelain,tile,LVP,stacked stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Indifferent or uninformative service,Lack of transparency in pricing

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing feedback provided: Mixed / Negative

🔧Any care tips mentioned?

Unknown

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