MSI Seattle

Reviews for MSI highlight a positive customer experience for many potential clients, emphasizing their wide selection of materials including quartz, granite, marble, and tile, as well as knowledgeable and friendly staff who assist with selection and ordering. The showroom is consistently praised for being well-laid out and providing ample viewing options, with sample provision being a common positive feature. Multiple reviewers express satisfaction with the quality, service, and helpful nature of the staff (e.g., Braeden, Katie, Catherine), recommending MSI for various projects like countertops, floor materials, and bathroom remodeling. Some potential buyers also note the facility's size and the supportive staff attitude. However, one review presents a notably negative experience, describing indifferent service, lack of price information, and an abrasive interaction with staff, suggesting the business may have a variable customer service record.