Pacific Stone Installers, LLC DBA Touchstone Granite & Marble Inc.

(4.4)
18 reviews
+1 503-227-1272

Pacific Stone Installers, LLC DBA Touchstone Granite & Marble Inc. Reviews

Customer reviews for Touchstone Granite and Marble predominantly highlight positive experiences. Potential customers will find information about available materials including granite, quartz, and marble, generally excellent quality ratings for both materials and installation, various response times noted including examples of efficient processes, a single highlighted issue related to poor responsiveness, warranties being referenced with a potential lifetime option noted in one case, exceptionally positive feedback for customer service with one outlier, consistent praise for pricing being affordable, budget-priced, and offering good value for money, and no detailed maintenance instructions provided beyond a brief reference in one review.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies based on project type; mentions of quick templating (same day), and installation taking up to 2.5 weeks.

📝What are common complaints?

Incompetent, unresponsive staff that cannot be reached or follow up on commitments

🛡️What warranties are offered?

Apparent mention of lifetime warranty in one case; no specific details provided in most reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Customers report prices being budget-friendly, affordable, and providing a great value for money.

🔧Any care tips mentioned?

Mention of testing a purchased cleaner for compatibility

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