Pietra Granite

(4.6)

65 reviews

Pietra Granite Reviews

Customer reviews for this supplier highlight numerous positive interactions. Operational details include efficient service, responsive installation (with one instance of installation completed within a week of the order), professional and knowledgeable staff, and a comprehensive selection of materials, particularly stone options. Emphasis is placed on customer service and smooth transaction processes. Some limitations noted include pricing variability that is not clearly displayed upfront.

Summarized by Grok

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🌳What countertop materials are commonly used?

Stone (specifically granite, quartz, and soapstone are frequently named; Pietra Granite is the primary material mentioned in reviews, alongside Cambria quartz and unspecified materials in other contexts), Quartz, Granite, Soapstone.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Rapid order to installation time reported in one instance (less than one week). Responsiveness in general highlighted, but specific time frames not consistently detailed.

📝What are common complaints?

Lack of upfront pricing display is cited as the main recurring issue one reviewer mentioned. Responsiveness was lauded, but one reviewer gave a 3-star rating due to variability in answers received.

🛡️What warranties are offered?

No explicit mention of specific warranties or guarantees for the countertops or installation in the majority of reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Willingness to explore options to meet budget constraints noted (e.g., switching orders). Some feedback requests or comments mentioned variability in prices not clearly displayed upfront or detailed.

🔧Any care tips mentioned?

No specific advice or tips on the care or cleaning of the countertop materials were mentioned in the reviews.

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