Stone & Cabinet Outlet Inc/Better Home Cabinet Dist

(4.1)
50 reviews

Stone & Cabinet Outlet Inc/Better Home Cabinet Dist Reviews

Customer reviews for this countertop supplier highlight generally positive experiences with product quality and installation, with common materials including granite, quartz, and solid wood. Response times are noted as typically quick, ranging from a few days. However, there is a mix of feedback on customer service and pricing, with several complaints about rude staff and installation issues. Warranties are not explicitly detailed in the reviews, and care tips for maintenance are not provided.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,wood

How is the quality rated?

Good to Excellent

⏱️What is the typical response time?

Typically quick, with some reviews mentioning orders filled within a few days (e.g., 2 days or by Thursday/Friday after Tuesday contact).

📝What are common complaints?

Poor customer service (rude staff, lack of organization, unprofessional behavior),Installation issues (damage to property, perceived lack of care),Pricing concerns (high costs in some cases, discount offers accepted but not always appreciated).

🛡️What warranties are offered?

Not explicitly mentioned or detailed in reviews.

👥How is customer service rated?

Mixed, with many reviews describing good service (friendly, professional, helpful staff) but others complaining of poor experiences (unprofessional, rude, disorganized customer service).

💰What about pricing?

Customers report mixed feedback on pricing, with some praising it as reasonable and high-value (e.g., 'great prices,' 'loyal customer discount'), while others find it too high despite discounts or perceive it as not matching the quality.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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