Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
Stone Studio, LLC Reviews
Potential customers express strong positive experiences with Stone Studio, frequently recommending the supplier for its excellent customer service, knowledgeable staff, and impressive selection of materials. Multiple reviews highlight the quality of granite slabs and the professional handling of the ordering process, including finding replacements when issues occurred. One review specifically points to mixed interactions with the fabricator component of their service.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite is frequently mentioned; it is noted that a wide selection of natural stone slabs is also available (e.g., 'wonderful selection of high quality slabs', 'great selection and great service', 'they have one of the best selections').
How is the quality rated?
Excellent
What is the typical response time?
Unknown
What are common complaints?
The primary negative comment concerns interactions with a specific external fabricator ('Frank') associated with the company, described as trying to change the fabricator or put pressure on the customer for a guaranteed job, referred to as 'terrible customer service at a premium price'.
What warranties are offered?
Unknown
How is customer service rated?
Excellent
What about pricing?
Pricing is described as 'premium' by one reviewer based on their experience. Otherwise, feedback focuses on the selection and service.
Any care tips mentioned?
No care or maintenance tips for countertops are mentioned in the reviews.
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