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Stonecrafters USA, Inc.

(4.6)
27 reviews
+1 770-973-0344

Stonecrafters USA, Inc. Reviews

Countertop suppliers Stonecrafters USA receive predominantly positive feedback across multiple customer reviews. Potential customers can expect knowledgeable and expert customer service staff, high-quality countertops, beautiful and professional installations, and competitive pricing. While turnaround time is often efficient (sometimes taking just 24 hours), some customers have reported issues regarding exceptional service instances.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Marble, quartz are the most frequently mentioned materials. One review refers to 'interesting stone'.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Good. Most reviews mention quick turnarounds, same-day pickup/installations, and prompt responses to issues (e.g., fixing a chip, emergency drill, quick replacement due to discoloration). Some instances of delays (pickup or installation) are mentioned but not the norm.

📝What are common complaints?

The installation in one instance was delayed, and there was a sink gluing issue.

🛡️What warranties are offered?

A warranty or guarantee for material and installation is offered.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback given about the company's pricing ('reasonably priced', 'competitive', 'very reasonable', 'very affordable', 'competitive price').

🔧Any care tips mentioned?

None mentioned

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