The Granite Guy

(4.8)

266 reviews

The Granite Guy Reviews

Customer reviews for The Granite Guy highlight positive experiences involving countertop selection, installation, and customer service. Multiple reviews mention quartz and granite as popular materials. Customers generally describe the installation quality as good or excellent and note fast response times for service. Common praise includes knowledgeable and patient staff, high-quality craftsmanship, and good customer service. A few negative comments mention quality issues with specific installations (like poorly finished edges or cracks) and varied pricing experiences. No consistent care tips or specific warranty details are consistently provided across reviews.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically fast; specific mentions include two-week turnaround, quick installation process (can be completed in one day), and scheduling flexibility prior to bookings.

📝What are common complaints?

Poorly finished edges (dull/not properly polished) reported once.,Lower quotation price leading to initial disappointment in quality reported once.

🛡️What warranties are offered?

None explicitly detailed, but reviews mention 'guarantee' in relation to finish quality and handling deficiencies (e.g., cracks).

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback on pricing in relation to value (e.g., value for money, 45% less than competitors).

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the provided reviews.

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