Summit Marble & Cabinet
1713 Rogers Ave, San Jose, CA 95112, USA
A Touch of Stone Reviews
These reviews provide a mixed feedback on a countertop supplier business. Customers highlight positive experiences such as professional installation with minimal damage, clean work sites, on-time crews, meeting budget needs, and valuable insights. Negative experiences include unprofessional conduct with crew members failing to show up for multiple quoted appointments without prior notice, causing disruption, and potentially paying high prices without explicit mention of warranty, which remains unknown from these reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Not explicitly mentioned in the provided reviews.
How is the quality rated?
Good
What is the typical response time?
Mention/implied for crews in positive reviews (fleetingly); explicitly negative about appointment booking failures.
What are common complaints?
Failure of crew members to show up for scheduled appointments or callbacks without notification, potentially resulting in customer inconvenience and wasted time.
What warranties are offered?
No explicit information about warranties or guarantees.
How is customer service rated?
Fair/Limited Information
What about pricing?
Positive reviews mention meeting budget needs and good value for money; Negative review suggests potentially high prices.
Any care tips mentioned?
No care or maintenance tips mentioned.
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