MSI San Antonio
17670 Four Oaks Ln Suite 100, Schertz, TX 78154, USA
AGS Granite Countertops Reviews
Customer reviews for AGS Granite consistently praise the company for its professionalism, quick turnarounds, excellent communication, high-quality installation and material selection advice. Multiple positive experiences highlight timely service, knowledgeable staff (particularly Jason, Amy, Andrey, Courtney, Chris F), ease of working with the team, and satisfaction with both product and service. Common themes are excellent quality, fast execution, good customer service, primarily granite material usage, and value for money. While a minority perspective notes possibly comparing prices with another supplier for quality (though this is speculative), no widespread complaints about quality or service failures are evident across the positive reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite
How is the quality rated?
Excellent (Some reviews hint at possibly comparing prices for similar perceived quality with another supplier, though overall praise for quality is high).
What is the typical response time?
Very positive regarding speed and promptness. Multiple reviews mention quick quoting/installation, responsiveness (punctuality, timely communication, efficient project setup), and 'seamless' processes.
What are common complaints?
Price concerns were specifically mentioned by one reviewer. Others did not explicitly complain about quality or service, but one review implied lower prices might be a consideration factor. No wide-ranging issues were reported across the reviews.
What warranties are offered?
Several reviews explicitly mention AGS offering guarantees, satisfaction guarantees, or lifetime warranties on the countertops or installation work without detailing specifics.
How is customer service rated?
Excellent. Consistently high praise is given for the customer service experience, highlighting friendliness, knowledge, communication, responsiveness, willingness to help, patience, and overall helpfulness of the staff.
What about pricing?
Favorable comments on pricing and value. Specific mention of competitive pricing and achieving an under-$4K estimate for 70 sqft. Several reviews implicitly suggest price as a consideration factor across different projects.
Any care tips mentioned?
No specific care or maintenance tips for countertops were mentioned in any of the reviews.
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