Midwest Supply Store
810 W 2500 S, South Salt Lake, UT 84119, USA
B COUNTERTOPS Reviews
The reviews consistently praise Botello's for its high-quality countertops (primarily quartz, granite, and marble), professional installation, and excellent customer service. Customers highlight easy communication, timely project completion, fair pricing, and the helpfulness of staff members like Luis and Sam. The overall sentiment is highly positive, with most reviews expressing high satisfaction with both the finished product and the company's services. While one review mentions encountering an issue with a previous sink installation (not by Botello's) that one of their staff helped fix, all reviews directed at Botello's recommend their services.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,marble
How is the quality rated?
Excellent
What is the typical response time?
Reviews mention good responsiveness (e.g., quick communication) for service calls, as well as timely installation completing jobs within short periods like 2 weeks (usually referring to fabrication/installation timeline).
What are common complaints?
A complaint was mentioned regarding a sink installation issue caused by previous work from the same company (Botello's). However, this specific problem isn't representative of typical issues with the countertops or installation, and no other recurring complaints against Botello's services beyond any minor dissatisfaction related to pricing mentioned elsewhere were identified.
What warranties are offered?
A lifetime warranty is mentioned for both countertops and installation.
How is customer service rated?
Excellent
What about pricing?
Customers found the pricing to be very good, competitive, and excellent value for money, repeatedly stating they got a great deal or the best price compared to other options.
Any care tips mentioned?
No specific care or maintenance tips were explicitly mentioned in the reviews.
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