Charlie's Fixtures

(4.3)
145 reviews
+1 833-615-0008

Charlie's Fixtures Reviews

The reviews reflect a mixed experience from customers purchasing from this supplier. Positive aspects include appreciation for extensive product selections and helpful sales staff, highlighting cases of in-stock items and competitive pricing. Negative feedback focuses on significant issues with delivery speed, declared unresponsiveness in handling returns and warranties (with specific mentions of being exploited in these situations), and instances of deceptive pricing practices. Occasional praise noted for the business owner's helpfulness, extensive inventory (sometimes compared to a large retail store), new product innovations, and overall store environment. No specific finish instructions or material examples were detailed in the mentioned feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Wood

⭐How is the quality rated?

Mixed

⏱️What is the typical response time?

No specific average response time mentioned, but multiple reviews referred to slow or delayed delivery.

📝What are common complaints?

Slow or delayed delivery,Refusal to accept returns for faulty items (despite initial claims or lack of warranty clarity),Lack of knowledge regarding warranty details,Deceptive pricing practices (e.g., advertised discounts not being applied),Failure to stock advertised items

🛡️What warranties are offered?

At least some customers mention having a warranty, though details vary,Specific positive experiences were not shared regarding warranty claims,One review explicitly states they bought a store *without* a warranty

👥How is customer service rated?

Mixed

💰What about pricing?

Some reviews highlighted fair and competitive prices (in-stock items, good deals),Multiple reviews cited deceptive pricing practices, where advertised discounts weren't applied after purchase, leading to higher costs than advertised,No specific negative feedback on initial price point

🔧Any care tips mentioned?

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