Coverings ETC

(4.2)
32 reviews

Coverings ETC Reviews

Customer reviews for the countertop supplier cover a range of experiences. Customers have highlighted positives, including high-quality finishes (particularly for glass and terrazzo materials), positive customer service experiences from some contacts, accurate delivery timelines for materials, and good product selection for specialized needs like recycled content. However, there are also negative aspects, primarily concerning customer service responsiveness (especially phone contact difficulties), billing issues (like being billed for samples without receipts), and product dissatisfaction with material quality and perceived durability. Notable complaints also include slow response times via email and overall poor experiences with certain team members.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Glass,Terrazzo,Stone,Recycled Glass,Bio-glass

How is the quality rated?

Unknown

⏱️What is the typical response time?

Positive reviews mention quick email responses and timely delivery; negative reviews complain about slow email responses or lack of phone contact.

📝What are common complaints?

Difficulty reaching sales or support representatives (phone contact issue),Slow response times via email,Billing issues (e.g., being billed for samples without receiving them or receipts),Perceived poor quality of products (especially stone)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Unknown

🔧Any care tips mentioned?

Tip for terrazzo: Can be chip prone. Tip for glass/bio-glass: Can be chip prone. No general cleaning tips summary provided in the review excerpts.

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