Genesee Cut Stone & Marble Co

(4.5)
51 reviews

Genesee Cut Stone & Marble Co Reviews

Customer reviews reflect a mixed experience with Genesee Cut Stone & Marble. Many reviewers praise the professional and friendly service, in-house measuring and installation capabilities, high-quality craftsmanship and attractive finishes for countertops (mentioning granite, soapstone, and marble materials). They highlight excellent customer service at the showroom and a smooth transaction process. However, some reviews mention negative interactions with specific staff (like Mike Anderson), difficulties finding a specific stone remnant, and instances where pricing was perceived as high or customer service was considered lacking (particularly for smaller jobs or in the case of a business moving work away from their location). Installation is consistently described as professional across most reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,soapstone,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues with specific employees/staff (e.g., Mike Anderson was criticized),Difficulty finding a specific stone remnant initially

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Some found pricing competitive,Others found it high, especially for small jobs

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in Detroit

Super Stone

Super Stone

(4.7)

12910 Westwood St, Detroit, MI 48223, USA

UGM Surfaces

UGM Surfaces

(4.7)

5060 Delemere Ave, Royal Oak, MI 48073, USA

World Stone Group

World Stone Group

(4.2)

23640 Industrial Park Dr, Farmington Hills, MI 48335, USA