Granite Pro

(4)

25 reviews

Granite Pro Reviews

Customer reviews for Granite Pro focus strongly on the expertise and professionalism of the team, particularly highlighting Omar and the installation crew (Richard, Jose, Tino). The business is frequently recommended for its selection, service, and installation quality. However, there are also mentions of pricing confusion or feeling overcharged by one reviewer, delays in scheduling (not starting on time), minor installation errors like scratches, and inconsistent communication regarding quote changes. While most reviews are highly positive, they reflect a mix of experiences with installation reliability and the overall value proposition.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally quick (same-day pickup/installation shown in one review; 3-week fabrication mentioned but as an exception; standard installation duration noted as 1-2 days)

📝What are common complaints?

Price seemed high or felt there was overcharging upon comparison/shopping around,Minor installation errors (e.g., scratching counters, minor caulking issues),Scheduled delays

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Mixed feedback: High price quoted by shop in one review; otherwise, recommended for fair/best value/fair pricing and competitive quotes.

🔧Any care tips mentioned?

Unknown to summarize broadly, although one review mentioned specific care/handling for a protective plastic covering on the stone.

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