Granite Tops and More

(4.4)
61 reviews

Granite Tops and More Reviews

Customer reviews for Granite Tops and More cover aspects of their countertop services, collecting both positive and negative experiences. The majority of reviews (approximately 14 positive) express satisfaction with the company, highlighting qualities like competitive pricing, diverse material selections, professional customer service, clean installation work, and prompt communication. Popular materials mentioned by satisfied customers include granite and marble, with quartz also appearing frequently. Installation quality is generally praised as excellent in positive feedback. While the average response time isn't quantified, service efficiency is often commended. Overall, the experience is described as excellent by most reviewers or slightly less with negative reviews representing a smaller minority (approx 2-3). However, specific negative reviews cite issues primarily related to customer service (notably after staff changes) and installation damage during certain projects. Pricing is overwhelmingly viewed as fair or an excellent value. Specific care tips for different countertop materials are not provided in the majority of feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (but generally apparent as prompt or quick in most service interactions)

📝What are common complaints?

Installation damage (e.g., specific fixture breakage during install),Billing/payment errors (e.g., unauthorized charges, issues with payments),Decline in customer service quality (particularly noted post-staff change)

🛡️What warranties are offered?

No specific warranty details are provided by the reviewers in the majority of positive reviews. Some reviews explicitly mention no 'lifetime warranty' was offered.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is frequently described as excellent value, fair, competitive, or the best price available. Negative feedback specifically mentions potential overpricing in a few cases.

🔧Any care tips mentioned?

No specific care or maintenance tips provided in the bulk of the reviews.

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