GS MARBLE & GRANITE INC.

(4.7)
61 reviews

GS MARBLE & GRANITE INC. Reviews

The reviews collectively indicate an extremely positive reception from customers visiting GS Marble and Granite, highlighting unparalleled selection, outstanding customer service, knowledgeable staff, and competitive pricing. Multiple reviews emphasize the vast array of granite and quartzite slabs available, often describing the selection as unmatched and overwhelming due to its variety and uniqueness. Customer service is frequently praised for being friendly, helpful, and attentive, though one review specifically mentioned dissatisfaction with installation service. Several reviews note the company's professionalism and helpfulness in guiding customers through selection, despite occasional missteps like displaying incorrect pictures. The pricing is considered excellent and competitive, representing good value for money.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite

How is the quality rated?

Excellent

📋Average Rating Notes

The quality rating for the countertops themselves and inventory (including materials and selection) is considered Excellent by most reviews. Some reviews mention the quality (or lack thereof) of the *installation* service, including one critical review about improper sealing of a granite slab.

⏱️What is the typical response time?

Unknown. No consistent or typical response time mentioned in the reviews.

📝What are common complaints?

a single review criticized the installation service, particularly the sealing of a granite slab

🛡️What warranties are offered?

Unknown (no company-specific warranties were explicitly mentioned). However, a review mentions 'our brand new countertop ... with an extremely expensive sealant with a 20 year warranty' (likely indicating this comes from the manufacturer, not necessarily GS Marble and Granite).

👥How is customer service rated?

Excellent (for sales/inventory/service staff)

💰What about pricing?

Excellent. Consistently praised as having great prices, competitive pricing, and representing good value for money.

🔧Any care tips mentioned?

Yes. A review notes that the manufacturer 'bent over backwards to ensure that our granite slab was properly sealed (i.e. Sealed our brand new countertop 4 times...')

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