House of Stone, Inc

(4.5)

40 reviews

House of Stone, Inc Reviews

Based on the customer reviews, House of Stone is generally viewed positively for its customer service, installation quality, and overall professionalism. Multiple reviews praise the knowledge and friendliness of staff, the precision of fabrication and installation, and the beauty and durability of the countertops. However, a few instances mention issues like billing errors and longer response times from field staff, as well as a higher price point compared to competitors. The business is frequently recommended, with some feedback on specific materials like granite.

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🌳What countertop materials are commonly used?

granite,quartz,stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast for installation; average response times or issues with field staff not explicitly detailed.

📝What are common complaints?

Incorrect drawings or measurements in one instance,Billing confusion (e.g., pieces or materials),Inefficiency or longer than estimated response time from field staff

🛡️What warranties are offered?

Lifetime warranty mentioned for one installation

👥How is customer service rated?

Excellent

💰What about pricing?

Some customers feel the cost is higher than competitors but regretted the higher cost due to local business support

🔧Any care tips mentioned?

Unknown

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