Intrepid Marble and Granite

(4.3)
40 reviews

Intrepid Marble and Granite Reviews

Customer reviews describe Intrepid as offering a large showroom with a vast selection of high-end natural and man-made stone countertops, excellent showroom experience and knowledgeable staff (such as Drew, the owner). Installations are typically praised for quality. However, reviews are divided on customer service, with many citing staff who are perceived as unhelpful, disinterested, unresponsive, busy, having poor attitudes, or being dismissive. While product quality generally receives positive feedback, pricing is sometimes positively mentioned as fair, though negative service experiences dominate the critiques.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Natural stones (granite, marble, quartzite) and man-made stone (Quartz) are frequently highlighted in positive reviews.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Negative reviews commonly cite poor customer service, characterized by unhelpful or disinterested staff, slow responses, perceived lack of courtesy, negative attitudes, and dismissive behavior.

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Positive feedback suggests pricing is fair or good value.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were explicitly mentioned in the reviews.

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