MSI Los Angeles

(3.9)
63 reviews

MSI Los Angeles Reviews

The customer reviews for MSI highlight a mix of positive and negative experiences. Potential customers may find the wide selection of granite, quartz, and tile appealing, with knowledgeable staff available in some locations. However, there are serious concerns raised about deceptiveness, poor quality, slow response times, and unsatisfactory customer service in certain cases. MSI primarily operates on a wholesale basis, selling to fabricators or business-to-business, with limited public-facing inventory.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,tile

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown/Mixed (Slow mentioned)

📝What are common complaints?

deceptiveness/fraud,poor installation quality,slow customer service response,sale of incorrect/bad products

🛡️What warranties are offered?

Installation not typically covered by warranty,5-year warranty for material defect mentioned in some reviews

👥How is customer service rated?

Poor

💰What about pricing?

Pricing perceived as expensive/high,Value unclear

🔧Any care tips mentioned?

Use coasters to prevent staining,Avoid abrasive cleaners,Seal granite regularly

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