
Super Stone
12910 Westwood St, Detroit, MI 48223, USA
This collection of reviews focuses primarily on the customer service, staff interactions, product availability, pricing, and business hours of a company identified as 'Peoples Restaurant Equipment Company' or 'Peoples'. While the company name might suggest a focus on restaurant equipment, the reviews mention a very wide and diverse range of products they stock or claim to sell (from restaurant supplies to household items, electronics, cleats). Positive aspects repeatedly highlighted include helpful and friendly staff ('very nice and helpful', 'nice people wonderful attitudes', 'friendly people'), reasonable pricing, and broad product selection which usually includes stock availability. Potential customers (both commercial and home users) seem to value the helpful service. Some reviews mention specific positive interactions (calling about availability/ photos, responses to customer queries). However, the reviews also include negative feedback regarding billing errors ('got a bill for $62.99 for a bracket again yesterday', 'bill and you told me don’t worry about it they have it wrong in the system'), extremely poor operating hours ('This place is never open! I went there on a Saturday at 11am am & they were closed.hours or operations are horrible'), misleading marketing ('Omg i love your store BUT whoever did the commercial failed miserably...'), and false product claims ('They said on Fox 2 Detroit that they had hand sanitizer..... NOPE that was a lie, just got off the web sight... none listed no where'). Despite the misleading phone answering service ('Love the place...and the 2 gentleman behind the counter...', 'they have anything you’d need in stock...'), the overall sentiment for service is positive, and the store is recommended to most customers due to helpful staff and product range.
Unknown
Response time to service calls appears positive; when contacted, staff provided help, suggestions, or information.
Billing errors (not matching customer payments/purchases).,Extremely poor business hours, being closed on weekends.,Misleading marketing (incorrect statement about hand sanitizer being available).,Referencing 'Peoples Restaurant' (incorrect spelling/capitalization) in their own advertising, leading to customer confusion or correction requests.
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Good
Generally considered reasonable.
No care or maintenance tips were mentioned in the reviews.

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