Pietra Granite

(4.6)

65 reviews

Pietra Granite Reviews

Customer reviews for Pietra Granite highlight consistently excellent service and satisfaction with both the product quality and installation. Reviewers express strong appreciation for knowledgeable and helpful staff (e.g., Cipe, Geraldine, Patty, Megan) and professional, efficient installers (e.g., Jesus, Michael, Sergio). High-quality, durable materials like granite, quartz, Pietra marble, and soapstone are frequently praised. The installation process is described as smooth and efficient, with delivery and installation done quickly. Pricing information while not always transparent was generally viewed positively, and customers trust the recommendations. While occasional minor issues or specific comments on pricing are noted, the overall experience is overwhelmingly positive and recommendation is common. One specific tip for care wasn't mentioned in the provided reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz (Cambria Montgomery),Pietra Marble (or Granite),Soapstone,Man-made material

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Installation completed within a week of ordering in one instance; staff demonstrated helpfulness and quick problem-solving.

📝What are common complaints?

Minor concerns were expressed regarding pricing transparency (not always upfront quotes) and one reviewer gave a 3-star rating due to preferring a material not carried in-store despite excellent service. Generally, the service and work quality remained highly praised.

🛡️What warranties are offered?

Defects in materials or workmanship were addressed (e.g., one customer had a small imperfection repaired free of charge), indicating potential implicit warranties, but specific warranty periods or guarantee details were not universally mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally viewed positively, with one reviewer noting a lack of upfront pricing display but still giving an overall positive experience. Another referred the company as 'worth every penny' due to the excellent service.

🔧Any care tips mentioned?

No specific maintenance or cleaning advice for countertops was explicitly provided in the reviews.

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