Silicon Valley Granite

(4.1)
24 reviews

Silicon Valley Granite Reviews

Based on available customer reviews, Silicon Valley Granite appears to have a mixed reputation. While many reviews highlight excellent customer service (particularly praising Sridhar, the owner), superior quality of materials and fabrication/installation, and a wide selection with reasonable pricing, a few reviews mention concerns regarding customer service (one even threatening zero stars) and one reported poor service experience. However, the majority of reviews seem positive regarding both product quality and service experience.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite and Marble are repeatedly mentioned. Reviews also note 'lots of selections', 'a lot of different materials', and a 'huge lot with lots of selections'.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

One review explicitly described a 'bad experience with customer service' without specific details, and another stated they would give 'zero stars' due to 'awful customer service'.

🛡️What warranties are offered?

No explicit information about warranties is provided in any of the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are mentioned frequently and positively, described as 'much more reasonable', 'flexible', 'lower than most others', 'good prices', and 'No hidden fees'.

🔧Any care tips mentioned?

No care or maintenance tips for the countertops are mentioned in the reviews.

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