Stone & Cabinet Outlet Inc/Better Home Cabinet Dist

(4.1)
50 reviews
+1 503-285-5606

Stone & Cabinet Outlet Inc/Better Home Cabinet Dist Reviews

Customer reviews for this countertop supplier mention various materials like solid wood, quartz, granite, and cabinets. The quality is frequently praised (generally Excellent) with minor issues like chips occasionally noted. Response times are often quick, with installation sometimes completed within days of ordering. Common complaints involve unprofessional or rude staff, long wait times for materials, and price concerns, though most reviews indicate good value. Warranties or guarantees are rarely discussed but shipments were sometimes protected to prevent transit damage. Customer service feedback is mixed, leaning slightly negative according to some reviews. No care or maintenance tips are provided in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Solid wood,Quartz,Granite,Cabinets

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast - installations completed within days of ordering, prompt service response

📝What are common complaints?

Unprofessional or rude customer service/installers,Long wait time for material delivery or pickup,Price concerns/increases stated in some reviews,Lack of explicit warranty discussion except for transit protection,Communication failures (e.g., orders missing, incorrect info)

🛡️What warranties are offered?

Not discussed frequently. One review mentions granite was shipped with protectors to prevent transit damage, possibly implying care was taken during shipping

👥How is customer service rated?

Fair

💰What about pricing?

Most reviews express good value and see prices as reasonable, occasionally 'great' or 'most reasonable'. A few reviews point to higher felt prices and a feeling of being overcharged.

🔧Any care tips mentioned?

Other Countertop Providers in Portland