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Stone Crazy

(4.1)
54 reviews

Stone Crazy Reviews

Customer reviews indicate experience with countertop suppliers, including positive feedback on overall quality (particularly for materials like granite and quartz) and installation. The company, Stone Crazy, is frequently praised for customer service (staff such as Connie, Jake, and Giuseppe), professionalism, and responsive communication. Some reviews highlight specific material preferences or installations (kitchen renovations are common). Business owners (owners Jake) are mentioned as accessible. However, a significant minority of reviews express dissatisfaction, primarily concerning project delays and negative past customer service interactions. Potential customers should weigh both the high praise for craftsmanship and service against accounts of long wait times and varied service experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies

📝What are common complaints?

Delays or slow response times,Past negative customer service experiences

🛡️What warranties are offered?

Not explicitly mentioned in reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Some reviews mention the service and quality being perceived as good value, 'a kitchen of [their] dreams', and that they were happy with the price relative to quality; other reviews warn against relying solely on their reputation without personal experience.

🔧Any care tips mentioned?

Reviews contain anecdotes where staff handled tasks like careful drilling without breaking seams, but no generalized maintenance tips are provided beyond the claim that installers perform such tasks correctly.

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