Sunny Stone and Cabinets LLC

(3.7)
30 reviews
+1 718-828-2119

Sunny Stone and Cabinets LLC Reviews

Potential customers may be interested in this countertop supplier due to the availability of materials like quartz, granite, and marble, alongside options for cost-effective selections and some positive feedback on product quality and price. However, reviews indicate significant variation in customer service, with several highlighting concerns about staff communication, specifically English proficiency, order fulfillment accuracy, and customer service attitude. Installation and delivery punctuality is mentioned as sometimes being on point but often delayed. Decision-making should consider the balance between price and service quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,countertop stone,stone

⭐How is the quality rated?

Mixed reviews mention 'Good' installation/service, 'Excellent' stone quality potential, but overall quality is implied as decent by some, while negative reviews don't comment on product quality itself.

⏱️What is the typical response time?

Positive reviews mention 'Quick', 'Great', or 'Fairly good' service/turnaround. Negative reviews report significant delays, e.g., 'ready by Friday' vs promised Wednesday, not showing up, being told to return multiple times.

📝What are common complaints?

Poor customer service attitude,Language barrier (many staff reportedly don't speak fluent English),Delivery/service scheduling issues/update delays,Pricing perceived as inconsistent/expensive,Staff unprofessionalism/inexperience,Order fulfillment errors (e.g., product not ready on time)

🛡️What warranties are offered?

No specific warranty details or guarantees mentioned in the reviews.

👥How is customer service rated?

Mixed, with several reviews criticizing service as 'Bad', 'Poor', or 'Not very good', citing attitude and communication issues. Some reviews mention friendly, helpful staff, but these appear less frequent.

💰What about pricing?

Negative feedback includes 'expensive', 'ridiculously expensive', 'disgustingly expensive', 'poor pricing', 'changes every time'. Positive feedback includes 'cheap', 'reasonable price', 'great value', 'good price' for specific items.

🔧Any care tips mentioned?

No tips or maintenance advice for countertops mentioned.

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