The Stone Collection - Denver

(4.2)
59 reviews

The Stone Collection - Denver Reviews

Customer reviews for The Stone Collection primarily highlight its extensive selection of natural stone slabs (including granite, quartz, quartzite, and semi-precious stones), generally positive service experiences, and availability of numerous deals. Potential customers should note that while quality and service are frequently praised, customer service response times can vary significantly, warranty details are not consistently specified, and pricing negotiation and price estimation upon arrival may require discussions without fixed upfront quotes. Direct care instructions for different materials are not provided in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies from immediate assistance to waiting periods mentioned for service issues

📝What are common complaints?

Pricing structure perceived as confusing/rigid by some ('ridiculous waste of time'),Lack of immediate price quotes upon arrival,Slow response or lack thereof to warranty issues resolution,General variability in sales staff attention/focus at times

🛡️What warranties are offered?

Multiple warranties and guarantees are mentioned in relation to the products or installations (e.g., concerning slab quality or installation defects), though specific details are not uniformly documented.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as good value or excellent deals available, especially during consolidation, though some express confusion or find the process frustrating without fixed pricing, one reviewer noted they liked the product quality.

🔧Any care tips mentioned?

No explicit care or maintenance tips are provided in the reviews.

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