The Stone Collection - Salt Lake City

(4.4)
16 reviews

The Stone Collection - Salt Lake City Reviews

The reviews for The Stone Collection highlight a business with a large selection of materials and generally positive customer experiences regarding selection, professionalism, and customer service. Potential customers should note appreciation for the wide slab inventory and helpful staff among some reviews. However, significant concerns have been raised regarding installation quality, communication in some cases, and material inconsistencies.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Parana White Honed Dolomite,granite,beige/yellow hues

How is the quality rated?

Excellent

⏱️What is the typical response time?

Mixed feedback regarding response time - some reviews note fast communication and service, while one indicates time-consuming ordering.

📝What are common complaints?

Installation defects (vein mismatch, color differences on site),Poor installation quality leading to damage,Hidden flaws/poor quality materials sometimes delivered,Inconsistent customer service experiences

🛡️What warranties are offered?

Lifetime resale warranties have been mentioned by customers

👥How is customer service rated?

Good

💰What about pricing?

Mixed feedback; some praise the varied price points and value for money, while one reviewer specifically mentions very high costs as a negative factor.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the reviews.

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