UNI - Marble & Granite INC.

(3.1)
154 reviews

UNI - Marble & Granite INC. Reviews

Customer reviews mention a range of experiences from all-star suppliers. The reviews highlight a good selection and variety of countertop materials (including granite, quartz, quartzite, marble, and others) marketed as places to select exact slabs. Selection and competitor prices are praised. Customer service quality varies significantly, with some praising friendly staff and others reporting unsatisfactory interactions. Installation quality is mentioned in both positive (professional) and negative (errors, gaps, settling) contexts. Pricing competitiveness and specific offers like cash discounts are commented on. Due to mixed feedback regarding manufacturing defects, warranties are occasionally mentioned but often disputed or seen as insufficient. Payment issues, delayed service, and delivery problems are part of other complaints. Potential buyers should be aware of these mixed reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,quartzite,marble,other stone materials

How is the quality rated?

Unknown

⏱️What is the typical response time?

Fair

📝What are common complaints?

Slow response (messages / calls),Incorrect materials ordered/picked up,Item damage (cabinet / countertop / slab),Payment/Cash handling issues,Poor quality / defects (cabinet, countertops, product assembly/fabrication),Delayed or missing service,Poor installation (alignment, gaps, settling)

🛡️What warranties are offered?

Chargeback or restocking fees without gap warranty sometimes,Warranty denied for glass/product failure

👥How is customer service rated?

Unknown

💰What about pricing?

Competitive pricing highlighted,Cash payment offers sometimes

🔧Any care tips mentioned?

Maintaining installation quality may indirectly affect edge sealing if countertops settle

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