Universal Stone, Inc.

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Universal Stone, Inc. Reviews

Customer reviews highlight positive experiences with Universal Stone, praising their expertise in recommending suitable countertop edges and materials, the quality of installation, the variety of materials offered, and the professionalism of their team. Potential customers can expect a smooth service process from selection to installation, with a focus on quality and customer satisfaction. Typical project durations mentioned include 3 hours for kitchen installations and longer projects.

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🌳What countertop materials are commonly used?

granite,quartz,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (Specific response times mentioned only for service failure cases)

📝What are common complaints?

Isolated instances of granite countertop cracking were mentioned.

🛡️What warranties are offered?

One review indicates a 'lifetime guarantee' was discussed.

👥How is customer service rated?

Excellent

💰What about pricing?

Some reviews mention a comparison with a competitor offering cheaper pricing but lower quality granite, but otherwise pricing is described as affordable, fair, or potentially slightly higher cost for perceived value.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the reviews.

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