Westchester Hardware Supply

(3.9)
71 reviews
+1 718-861-2471

Westchester Hardware Supply Reviews

The reviews describe a hardware store supplier offering a wide range of home goods and products, often emphasizing friendly customer service, good pricing, and availability. However, there are frequent complaints about slow response times, particularly for phone inquiries and in-store assistance, as well as inconsistencies in service quality and staff knowledge. Potential customers should consider these points when making purchase decisions, as the store's offerings and service are highlighted in the feedback for both positive and negative experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Specific materials for countertops were not mentioned in the reviews, only a variety of home goods and products were referenced.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Slow phone response was noted, along with potential long wait times for in-store assistance.

📝What are common complaints?

Poor service attitudes were mentioned, including disrespectful employees and slow response times. Unresponsive phone service and staff knowledge gaps, such as language issues, were also common issues.

🛡️What warranties are offered?

No information about warranties or guarantees was provided in the reviews.

👥How is customer service rated?

Varying opinions; positive reviews praised friendly and helpful staff, while negative ones criticized poor service and lack of assistance.

💰What about pricing?

Generally positive, with multiple reviewers noting competitive, decent, and lower prices compared to competitors like Home Depot, but one reviewer suggested it may not be the absolute lowest option.

🔧Any care tips mentioned?

Not discussed or mentioned in any of the reviews.

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